All sales made through Direct Research Supply are final. Due to the nature of the products we supply, we do not accept returns.
No Returns
Products may not be returned for exchange, store credit, or refund once an order has been placed and fulfilled.
Refund Requests
Refunds are not guaranteed and will be reviewed on a case-by-case basis.
If you believe there is an issue with your order, please contact us and include your order number along with a brief description of the issue. We will review the circumstances and provide additional information regarding any available resolution.
Order Issues
Please contact us as soon as possible if you believe your order was damaged, incomplete, incorrect, or affected by another fulfillment or delivery issue.
Resolution options, including any refund, replacement, or other accommodation, will be determined at the sole discretion of Direct Research Supply based on the circumstances of the order.
Contact
For questions about an order or a possible refund, please contact us and include your order number so we can review the request.
Email: orders@directresearchsupply.com
Direct Research Supply reserves the right to update this Returns & Refunds Policy at any time.
